LEGAL REFERENCE

Your Privacy Matters to Us

We've built our privacy policy around what matters most: keeping your account secure, your payment details protected, and your personal information private. When you open an account with...

Data ProtectionSecure PaymentsTransparent PracticesYour Control
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unibet Your Privacy Matters to Us

How We Handle Your Information

unibet collects personal information to verify your identity, process deposits and withdrawals, and deliver our services where local law permits. We use industry-standard encryption to protect your account credentials and payment data. Your information is never sold to third parties. We comply with data protection regulations in supported regions and retain your data only as long as necessary to maintain your account

and meet legal obligations. When you deposit via DANA, OVO, GoPay or QRIS, those payment processors handle transaction details under their own privacy terms—we secure the connection on our end.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions? We're Here

Email Support Contact our privacy team at [email protected] with any questions about how we handle your data, your rights, or our policies.
Live Chat Chat with our support team directly from your account dashboard. We respond to privacy inquiries during business hours.
Account Settings Manage your privacy preferences, communication settings and data visibility directly from your account control panel.
REVIEW SIGNALS

Privacy Standards We Uphold

Encryption Standard

All data transmitted between your device and our servers uses TLS 1.2 or higher encryption, the same standard used by banks.

Regular Audits

We conduct annual security audits and penetration testing to identify and fix vulnerabilities before they affect your account.

Payment Compliance

Our payment processing meets PCI DSS standards. DANA, OVO, GoPay and QRIS transactions are handled by certified payment partners.

Data Minimization

We collect only the information needed to verify your identity and process your transactions—nothing more.

Breach Response

If a security incident occurs, we notify affected users within 72 hours and provide guidance on protecting your account.

Legal Compliance

We comply with data protection laws in supported regions and respond to lawful data requests through proper legal channels.

Consistency Across Our Platforms

Desktop & Mobile
Your privacy protections are identical whether you access unibet on desktop, tablet or phone. Same encryption, same standards.
Live Casino & Slots
Whether you're at a live baccarat table or spinning slots, your personal data and session security follow the same privacy framework.
Sportsbook Markets
Betting on sports uses the same secure connection and data protection as our casino lobbies—no difference in privacy standards.
Payment Methods
DANA, OVO, GoPay and QRIS deposits are all processed through the same secure payment gateway with identical encryption protocols.
Account History
Your transaction history, game activity and account statements are encrypted and accessible only to you and authorized support staff.
Third-Party Integrations
Any third-party service we use (payment processors, analytics, hosting) signs our data protection agreement before accessing your information.
Policy Updates
When we update this privacy policy, we notify you via email and in-account message. You can review changes before they take effect.
PLATFORM SNAPSHOT

What Defines Our Privacy Approach

Transparent Practices We explain exactly what data we collect, why we collect...
Your Control You can update your personal information, adjust communication preferences and...
No Data Sales We never sell your personal information to advertisers, brokers or...
Secure by Default Every account is protected by two-factor authentication, encrypted passwords and...
Regional Compliance We follow data protection laws in supported regions including Indonesia...
Incident Response If your data is ever compromised, we respond immediately, notify...

Privacy Policy Questions Answered

We collect your name, email, phone number, date of birth and address to verify your identity and comply with regulations. We also collect payment information, account activity and device details to process transactions and detect fraud.

Your payment details are encrypted end-to-end using TLS 1.2 encryption. DANA, OVO, GoPay and QRIS transactions are processed by certified payment partners who meet PCI DSS security standards. We never store your full payment credentials.

Yes. You can request a data export from your account settings or by emailing [email protected]. We'll provide your information in a readable format within 30 days of your request.

We retain your data for seven years after account closure to comply with financial regulations and detect fraud. After that period, we securely delete your information unless legal obligations require us to keep it longer.

We share data only with payment processors, hosting providers and fraud-detection services necessary to operate unibet. All third parties sign data protection agreements and cannot use your information for their own purposes.

We notify affected users within 72 hours via email and in-account message. We provide guidance on securing your account, offer free credit monitoring where applicable and work with authorities to investigate the incident.

Yes. You can unsubscribe from marketing emails by clicking the link in any email or adjusting your communication preferences in your account settings. We'll stop sending promotional messages within 48 hours.